Paragon
Performance Plan
We believe technology should enable you and your team to be more productive! Accomplishing tasks in record time and wowing your clients.
Unfortunately, 84% of all businesses surveyed have admitted that their technology is inadequate, improperly maintained, and hinders their production.
At Paragon we enable you to:
- Perform your job faster with the most up-to-date technology
- Eliminate frustration and wasted time troubleshooting tech problems
- Save money with reliable, properly maintained equipment
- Keep your business ahead of the competition with cutting edge tools
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Expert IT Support for Law Firms by Paragon Tech
We have created a system for assessing the gaps that exist within your organization and implementing software and hardware that enables you to maximize the productivity of you and your team. Through automated calendar scheduling applications, VOIP pohone services, legal practice management systems, etc your firm will reach a heightened level of operation.
IT services offered for law firms are:
State of the art Cyber Security Services
An intentional, thoughtful security ecosystem must be built that contains multiple layers in order to create a deterrent and protect the organization. It’s important to have the proper measures in place to build a culture of security.
Metrics Analysis
Developing a well-designed technology ecosystem requires careful thought and analysis. The first step is to identify the organization’s goals and objectives. Once these have been established, the next step is to develop metrics that will be used to measure progress towards these goals
Support Services
We offer blazing fast IT support with an average ticket response tie of 3 minutes. This ensures that you experience minimal downtime so you can focus on performing your job free of distractions.
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How Does IT Support For Law Firms Work?
At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.
These 4-steps are:
Business & IT Services Analysis
Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.
Technology Strategic Planning
Once the analysis is complete, we create a fully optimized ideal technology infrastructure plan for your firm. This includes creating a device refresh cadence, planning for cloud migrations of on-premise systems where possible, creating an incident response plan, and forecasting necessary infrastructure changes.
Deployment of IT Support
We deploy remote monitoring agents on network devices, computers, and servers to facilitate seamless support and troubleshooting of IT issues. We proactively monitor your technology infrastructure, searching for threats using a state-of-the-art artificial intelligence platform. Wrap this up with real-time IT asset documentation and software subscription documentation and you will never question what is going on in your IT infrastructure again.
Continual Optimization and Cost Reduction
Throughout our partnership, Paragon Tech will identify key inefficiencies and bottle necks in your processes and recommend improvements that will streamline your work. The goal is to increase your billable time and decrease time spent on non-billable activities. We will implement automation and effective software platforms that allow your staff to reach all new levels of productivity, which drives higher firm profitability.
24×7 IT Support for Paragon Performance Plan
We are committed to providing our clients with the best possible IT services. As part of this commitment, we have developed a performance plan that outlines our goals and objectives for the year. This performance plan is designed to help us measure our progress and ensure that we are meeting our targets.
The role of this team is:
- Service Level Management
- Capacity Management
- Availability Management
- Disaster Recovery
Maintaining and securing cloud storage
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
24×7 IT Support for Paragon Performance Plan
We are committed to providing our clients with the best possible IT services. As part of this commitment, we have developed a performance plan that outlines our goals and objectives for the year. This performance plan is designed to help us measure our progress and ensure that we are meeting our targets.
The role of this team is:
- Service Level Management
- Capacity Management
- Availability Management
- Disaster Recovery
Maintaining and securing cloud storage
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
We Create Fully Connected Systems So You Can Focus On Your Business
Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!
Five Spheres. One Mission.
Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.
Secure
Repair
Support
Connect
Monitor
Frequently Asked Questions
1. Can you help me get great deals on purchase of IT equipment?
Yes. Our experts can help you get great deals on your purchases.
Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.
2. Would you recommend getting cybersecurity insurance?
Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.
The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.
3. What is your average response time to a problem raised by a client?
We offer an average response time of 12 minutes whenever a ticket is raised by a client.
Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.
4. Do you visit the office premises in case of any technical difficulties?
Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.
However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.
Contact Us
(815) 556-1145
201 W. Maple St. Suite 2 New Lenox, IL 60451
Monday-Friday: 8am - 5pm
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Take the initiative to boost efficiency and performance with Paragon Tech today.