Managed IT Services for Law Firms
Paragon Tech implements high-performance tools and IT services to ensure a smooth running and PROFITABLE law firm.
At Paragon we offer:
- Legal Practice Management tool selection/optimization to take advantage of the software and increase your firm’s productivity
- Paragon Performance Plan managed IT services and help desk support
- 3 minute average response time for efficient help desk support
- Secured cloud services for data storage
- Automation to increase billable hours and minimize non-billable activities
- Deployment and configuration of new hardware systems
- VOIP hardware and software services to enable remote calls and voicemail
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Expert IT Support for Law Firms by Paragon
At Paragon, we specialize in supporting the legal profession. Our extensive daily interactions with our law firm clients enables us to effectively manage day-to-day technical support, training and help your firm implement the proper technologies to ensure long-term growth and profitability.
IT services offered for law firms are:
Extensive Knowledge of Legal Technology Tools
We use high-performance tools to help you manage processes like client intake, time and billing, accounting/ trust account management, and storing case files and documents.
Paragon Performance Plan
The ultimate managed IT services designed for law firms. Introduce automation, training and help desk services to move your firm ahead and outperform your competitors.
Legal Practice Management
We tweak the current
legal practice management
system or implement a new
one to generate profits
and improve efficiency from attorneys to paralegals.
Time Tracking and CRM Softwares
To ensure fair charges, we introduce time tracking and billing software to keep track of cases. A proper CRM will allow you to track case origination, per-attorney profitability, and lead sources.
Hardware Operations & Management
Our team handles all the hardware and software purchases. We configure the systems and deliver them to the end-user.
VOIP Support & Implementation
We offer phone hardware, virtual phones, & shared voicemail boxes to provide your clients with a world-class experience working with your firm.
GOT MORE QUESTIONS REGARDING OUR SERVICES?
How Does IT Support For Law Firms Work?
At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.
These 4-steps are:
Business & IT Services Analysis
Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.
Security Enhancements
Once the analysis is complete, we deploy a customized security solution for your law firm to protect the client files & information from any possible threats.
Service Strengthening
Further, we plan a strategy according to your needs & what your expectations are. This strategy allows us to strengthen the infrastructure and maintain the information of your clients in a streamline manner.
Cost Effective Solutions
Throughout the process, our team focuses on complex problems & offers the best solutions for them. Our goal is to give solutions that are cost-effective & help in profit increase for the client.
24×7 IT Support for Law Firms
Our team understands the importance of time & what value it holds in the field of attorneys & lawmakers. To tackle this problem, we have a team of IT experts available throughout the day to offer solutions for all your problems.
The role of this team is:
- To monitor all hardware & software
- Quick solutions for issues
- Ensure the systems are operational & online all the time
Maintaining and securing cloud storage
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
24×7 IT Support for Law Firms
Our team understands the importance of time & what value it holds in the field of attorneys & lawmakers. To tackle this problem, we have a team of IT experts available day AND night to offer solutions for all your problems.
The role of this team is:
- To monitor all hardware & software
- Quick issue resolution. 3 minute average response time.
- Ensure the systems are operational & online all the time
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
We Create Fully Connected Systems So You Can Focus On Your Business
Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!
Five Spheres. One Mission.
Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.
Secure
Repair
Support
Connect
Monitor
Frequently Asked Questions
1. Can you help me get great deals on purchase of IT equipment?
Yes. Our experts can help you get great deals on your purchases.
Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.
2. Would you recommend getting cybersecurity insurance?
Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.
The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.
3. What is your average response time to a problem raised by a client?
We offer an average response time of 12 minutes whenever a ticket is raised by a client.
Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.
4. Do you visit the office premises in case of any technical difficulties?
Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.
However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.
Contact Us
(815) 556-1145
201 W. Maple St. Suite 2 New Lenox, IL 60451
Monday-Friday: 8am - 5pm
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Take the initiative to boost efficiency and performance with Paragon Tech today.