vCio Service
A vCIO is a Virtual Chief Information Officer, and they are responsible for the provision of IT services within an organization. The role of a vCIO is to provide strategic guidance and advice on all things IT related, and they work with senior management to ensure that the IT needs of the organization are being met.
At Paragon we offer:
- Strategic guidance and advice on all things IT related
- Ensuring that the IT needs of the organization are met
- Providing a bridge between senior management and the technical team
- Reducing costs by implementing best practices in IT
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Expert IT Support for Law Firms by Paragon
A vCIO must completely understands your business, how it operates, your business goals, and how it needs to change to improve.
IT services offered for law firms are:
Automated Service
Effective vCIO allows you to focus on growing your organization and leverage an expert IT resource to plan for changes, solve for external disruptors, and improve your client experience by leveraging the best technologies available.
Save Time And Money
You will have a dedicated vCIO that will meet with your leadership team regularly to facilitate technology budgeting and forecasting as well as develop your asset refresh cycle, etc.
Review And Report On IT Services
Your vCIO will establish critical metrics for your organization and benchmark your progress towards those metrics quarterly. Gone are the days of making technology decisions based on gut feel. Use data to fuel your growth.
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How Does IT Support For Law Firms Work?
At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.
These 4-steps are:
Business & IT Services Analysis
Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.
Technology Strategic Planning
Once the analysis is complete, we create a fully optimized ideal technology infrastructure plan for your firm. This includes creating a device refresh cadence, planning for cloud migrations of on-premise systems where possible, creating an incident response plan, and forecasting necessary infrastructure changes.
Deployment of IT Support
We deploy remote monitoring agents on network devices, computers, and servers to facilitate seamless support and troubleshooting of IT issues. We proactively monitor your technology infrastructure, searching for threats using a state-of-the-art artificial intelligence platform. Wrap this up with real-time IT asset documentation and software subscription documentation and you will never question what is going on in your IT infrastructure again.
Continual Optimization and Cost Reduction
Throughout our partnership, Paragon Tech will identify key inefficiencies and bottle necks in your processes and recommend improvements that will streamline your work. The goal is to increase your billable time and decrease time spent on non-billable activities. We will implement automation and effective software platforms that allow your staff to reach all new levels of productivity, which drives higher firm profitability.
24×7 IT Support for vCIO Service
A vCIO can provide valuable expertise and insights that may be lacking within an organization. As such, the vCIO service can be an invaluable resource for businesses of all sizes.
The role of this team is:
- Maximize resources by outsourcing critical IT tasks
- Gain expert insights and advice on technology investments
- Receive support for difficult or time consuming projects
- Get help navigating the ever changing landscape of information technology
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
Main Benefits of having a vCIO
A vCIO can provide valuable expertise and insights that may be lacking within an organization. As such, the vCIO service can be an invaluable resource for law firms of all sizes.
The role of the vCIO is:
- Maximize resources by outsourcing critical IT tasks
- Gain expert insights and advice on smart technology investments that drive profitability and productivity
- Provide project management for difficult or time consuming technology projects
- Get help navigating the ever changing landscape of information technology
For further details, you can give us a call at (815)-556-1145 or write to us at info@paragontechit.com.
We Create Fully Connected Systems So You Can Focus On Your Business
Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!
Five Spheres. One Mission.
Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.
Secure
Repair
Support
Connect
Monitor
Frequently Asked Questions
1. Can you help me get great deals on purchase of IT equipment?
Yes. Our experts can help you get great deals on your purchases.
Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.
2. Would you recommend getting cybersecurity insurance?
Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.
The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.
3. What is your average response time to a problem raised by a client?
We offer an average response time of 12 minutes whenever a ticket is raised by a client.
Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.
4. Do you visit the office premises in case of any technical difficulties?
Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.
However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.
Contact Us
(815) 556-1145
201 W. Maple St. Suite 2 New Lenox, IL 60451
Monday-Friday: 8am - 5pm
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Take the initiative to boost efficiency and performance with Paragon Tech today.